Individual Coach Training Program



Registiration Form - Participant Enrollment Agreement


Participation Condition:

To have or to currently study for an undergraduate degree.


Participant Profile:

This is a professional education program prepared for;

Managers who wish to be able to coach their personnel when required for their personal development,

Experts intending to add coaching skills to their abilities in the Human Resources Development field,

Company personnel,

Educators wishing to provide coaching support to their students,

Psychological Consultants,

School Counselors,



Those willing to do Professional Coaching,

Those interested in the profession of Professional Coaching in the field of personal development together with individuals and companies intending to work in this field.


Training Duration:

 8 days (Face to Face)

Training Duration varies depending on our online training programmes.

64 course hours total


Total Contact Hours for Participants and Course Implementation

 Courses consist of face-to-face lectures, coaching exercises and feedbacks by training leaders.

Participants complete online the performance assessment exams.


Partial Completion Policy

Continuation of the registered trainees to relevant programs

is fundamental in our Educational Institution.

Will not offer credit for partial completion of a course.

At this time, we are not able to offer credit for partial completion of a course. You must complete the entire course to receive credit. Individuals with questions about this policy are encouraged to contact person at email.

Transfer of Credit Policy

Will not accept partial credit from other organizations or programs

At this time, we are not able to accept partial course credit from other organizations or programs. Even if you have completed a Level 1 program, you must enroll for the entirety of a Level 2 program. Individuals with questions about this process should contact name at email.

Training Language:



Program Vision and Learning Goals:

Individual Coach Training Program is a solution-centred process program created for individuals to gain the ability to utilize their inner power, recognise their potential and create the changes they intend to.

When they complete this program, participants are expected to be able to become the coach of their personal lives, as well as start coaching as a profession. They can also apply at ICF for an official coaching title.


The program intends to teach its participants

  • ICF Key Skills
  • ICF Fundamental Competencies and Standards
  • ICF Code of Ethics
  • What coaching is and what it isn’t, the limits of coaching
  • Coaching-based communication
  • Steps to fundamental coaching
  • How to manage and conclude a coaching process.

The training program is enriched with coaching exercises which should flex the participants’ coaching muscles.


Coaching Model: 

Individual Coach Training Program is based on a 3-stage coaching model.

  • Setting a goal or developing an existing goal
  • Creating motivation for the goal
  • Creating an action plan and designing follow-up


We firmly expect that the participants who learn this coaching model also take part in group activities which we take as a critical part of our training system. These activities should improve participants’ group learning skills outside normal training. Hence coaches, who will gather monthly in the periodical graduate events, will get the chance to implement the practices of three-stage coaching model.

Through these post-training activities we believe that our graduates can keep fresh their motivations for coaching. Participation to monthly group activities can create more self-confident first steps in professional life.

This system with consistent steps, when followed through stages in their natural order, is expected to bring successful outcomes for both individuals and corporations.

Deciding one’s goal or focus area is the first step of leverage in order to be able to take action.

However adequate the goal is in terms of meeting the desired criteria, any lack of motivation will prevent an individual or an institution from taking meaningful action. Therefore the goal should encompass and enable realization of the conditions of individual motivation.

In the last stage an effective action plan should be created in order to get the intended result. Steps of the plan should be clear. This will complete the 3-stage coaching model.

This is how the coaching system, with measurable outcomes, is expressed through out Individual Coach Training Program.


Training Content

Training Consists of 4 Modules





OBJECTIVE: To allow participants to develop professional circles related to coaching and to learn how to develop a safe coaching relationship.


  • Learn the definition and basic concepts of professional coaching, as well as key differences to other professional support systems.
  • Learn how to structure a basic coaching session.
  • Gain awareness on who exactly a coach is by learning typical attributes and skills of coaches.
  • Gain awareness on who a client is.
  • Learn how to form a professional circle in order to build a strong coaching relationship.
  • Learn how to construct harmony and trust between a coach and their client.
  • Realize the delicate key aspects of coaching and learn required skills to master coaching.
  • Learn ethical rules and executive standards of professional coaching to gain professional perspective.



  • What is Coaching?
  • What isn’t Coaching?
  • What is a Typical Coaching Session?
  • Who is a Coach?
  • How is a Coaching Relationship?
  • What are Basic IDF Skills and Ethical Rules?
  • Client’s Responsibilities



OBJECTIVE: To gain effective communication skills to utilize in coaching meetings


  • To learn basics of communication
  • To realize the stages in coaching communication.
  • To gain active and deep listening skills.
  • To learn how to ask powerful questions.
  • To learn direct communication using powerful communication. Skills such as reflection, feedback, observation, presenting different perspectives, metaphors and brainstorming are included in this stage.



  • What is Communication?
  • Listening Skills
  • Question Skills
  • Tools of Powerful Communication



OBJECTIVE: To create awareness on the intricate details of the course of a professional coaching session.


  • To learn how in three stages a basic coaching session flows.
  • To gain skills on how coaching sessions are structured.
  • To learn to support client in their review of their goals.
  • Learn to set goals or improve already present goals using available coaching tools.
  • To learn to create goals and plans with accessible outcomes, focused on measurable and clearly defined subjects and within the personal capacity of the individual.
  • To learn motivation technics related to goals.
  • To learn imagination and envisioning technics.
  • To learn the attributes a typical planning process should have.
  • To learn how to create and preserve an effective coaching plan together with the client.



  • Goal (Contract) Step
  • Motivation Step Related to Goal
  • The Stage of Action Steps



OBJECTIVE: To create awareness on how a coaching process works


  • To learn how a pre-interview is made.
  • To learn how to do a coaching agreement.
  • To recognize how to raise client’s awareness, motivation and self-confidence through a positive interaction in the coaching process.
  • To learn how a coaching process clarifies the client’s thinking, increases their options and shapes their perspective.
  • Gain the skills to use the tools in a coach’s toolbox.
  • To realize that structuring sessions help clients to choose more easily.
  • To learn what happens between sessions throughout the process.
  • To gain knowledge on how to follow up a process.
  • To gain knowledge on how to conclude a process.



  • Structuring a Process
  • Managing a Process
  • Concluding a Process



 Burcu Özyürek Alp, MCC – ICF

Özge Kovalı Yiğit, PCC – ICF


Training Location:

 International House İzmir

Necatibey Boulevard No:19 Uz Business Center 1 Kat:5 Çankaya / İzmir


Training Fee:

5.250 TL + VAT (% 8)

5.670 TL incl. VAT ( %8 )

5.828 TL Credit Card Single Payment

5.985 TL Credit Card 3 Instalments


Payment/Fees Polici(es)

It is essential that the course fee is paid to the Educational Institution in advance, in installments by credit card or in monthly installments by promissory notes. In advance payment, the entire payment is made in cash at the time of enrollment.

The payment plan for installment payments by promissory notes is determined by the Educational Institution. In installment payments, the payment plan is prepared by the Educational Institution and this plan is an integral part of the contract.

For payments that are not made on time, the trainee is given 7 days for payment. If the payment is not made at the end of this period; the education services offered by the Educational Institution shall be stopped.

The course training period in the Educational Institution is specified in detail on the front page of the enrollment form, and the contract is issued to cover all specified periods and has been signed by the parties.


Organization’s Refund Policy

To guarantee a spot in the training program, a participant should effect a 25% advance payment.

Courses can be cancelled in below conditions

  • All payment shall be reimbursed for courses cancelled up to 30 days before the start of training.
  • All payment except advance payment shall be reimbursed for courses cancelled up to 15 days before the start of training.
  • No payment shall be reimbursed for courses cancelled at less than 15 days before the start of training.


Transfer of Credit Policy

Will not accept partial credit from other organizations or programs

At this time, we are not able to accept partial course credit from other organizations or programs. Even if you have completed a Level 1 program, you must enroll for the entirety of a Level 2 program. Individuals with questions about this process should contact name at email.


Illness Policy

 A written application is made for the trainee who wants to cancel his/her registration due to an illness he/she suffered during his/her education period.

In order to provide you with the minimum required training hours for certification, it is important that you are present at all course meetings

If you have an emergency or become ill and are not able to attend a coaching session, please contact your instructor and (organization representative) immediately.

Petitions to this policy are considered on a case-by-case basis and must be submitted in writing to the instructor and organization.

If you have an emergency or become ill and are not able to attend a coaching session, please contact your instructor and (organization representative) immediately. You will be expected to complete the session materials, review the session recording, and complete a coaching session outside the live session to make up for the missed session.

If the trainee to be unenrolled has benefited from down payment/cash or credit card installment payment discounts, the trainee will be unenrolled without any refund. If the trainee to be unenrolled pays with promissory note in the form of monthly installments, the payment for the month in which he/she is unenrolled is collected and the promissory notes that he/she has signed for the remaining months are canceled and returned to him/her and his/her enrollment is deleted.



Complaints and Grievance Policy

Complaints and Grievance Policy is aware that there may be times when employees need to file an official complaint about unjust treatment, harassment, and/or health and safety concerns in the workplace. This grievance procedure policy was created to clearly outline the process for these instances to ensure that all of our employees are heard and treated equally.


The purpose of this grievance procedure policy is to :

  1. a) explain the scope and definition of grievances,
  2. b) outline the process for reporting and closing a grievance,
  3. c) define the company's confidentiality measures,
  4. d) describe the disciplinary action steps for policy violations.


This policy is applicable to all employees, including paid interns, volunteers, and seasonal, part-time, and permanent employees. Complaints can be made against any employee, including senior management and shareholders. "Grievance" is defined as a formal work-related complaint, issue, and/or objection made by an employee. Before filing an official grievance complaint, Grievance Procedure asks that all employees review the policy that directly impacts their complaint. For example, if an employee files a sexual harassment complaint, he/she must consult the company's legal counsel.


It encourages employees to resolve minor disputes with the help of a liaison officer, manager, and the CEO. If the informal complaint is not fairly and constructively resolved within 90 days, employees may file a formal grievance.


Employees can file grievances when:

  • They have been victims of workplace harassment.
  • Their health and safety have been compromised.
  • They've witnessed poor supervisor and/or management behavior.
  • When unfair changes are made to the employment contract.
  • When policy guidelines are violated.
  • There are unjust changes made to the employment agreement.
  • Policy guidelines are violated.
  • There is a dispute between co-workers, suppliers, and/or management.


It also recognizes that every case is different and this list is subject to change, depending on the definition. When filing a grievance, employees have the option of reporting their complaints using the company's official online portal or contacting their direct supervisor and directly the CEO. In all cases, employees will be required to complete a written statement. Once the complaint has been submitted to the company, employees have the right to attend meetings with a witness, appeal decisions, and depending on the severity of the complaint, refuse to attend work until the grievance is resolved.


When a grievance is filed against another employee, the accused also reserves the right to:

  • View and request a copy of the official grievance complaint.
  • Formally respond to the complaint after consulting his/her union representative and the senior management.
  • Attend all formal meetings with a witness.
  • Appeal the final decision, under the Responsibilities of ILS Özel Eğitim ve Danışmanlık ( ILS Education and Consultancy )
  • Accept and thoroughly investigate all grievance complaints.
  • Ensure that the grievance is resolved within 90 days, depending on the severity of each case. • Treat all parties fairly throughout the grievance process.
  • Adhere to the no-retaliation policy when employees file a complaint against management.
  • Organize mediation meetings with the appropriate parties.
  • Practice a high level of confidentiality throughout the grievance process.
  • Accept and investigate all appeals.
  • Ensure that the final decision is implemented.
  • Maintain accurate and comprehensive records of each grievance.


Confidentiality employees, including senior management and ILS Eğitim ve Danışmanlık representatives, are required to sign a confidentiality agreement that limits their discussion before and after the complaint is resolved.

All parties are prohibited from discussing the matter with any other employee.  If an employee is found to have violated the grievance procedure policy, they will be subject to disciplinary action. The severity of each case will determine the type of disciplinary action, which may include a verbal or written warning, suspension. If an employee is unequivocally proven to have committed the grievance he/she is being accused of, will adhere to its disciplinary action framework to ensure that the matter is resolved justly and according to company guidelines.


Diversity, Equity, Inclusion and Justice (DEIJ) Statement

We believe that the disability rights is a natural part of the human rights for racial, economic, and gender equity. We do understand and support that people with disabilities must be at the forefront of any successful progress for justice.  Our work is based in the strong belief that all people deserve dignity, self-determination and respect.

Our School is against all types of oppression that prejudices against people with disabilities and based on race, ethnicity, immigration status, gender, sexual orientation, and socio-economic status. We champion collaboration across movements to stand against racism, sexism, xenophobia, and homophobia within our organization, the disability right, and the society at large.


Participation Policy

Success in our program requires full commitment by all participants. By enrolling in this course, participants agree to being fully present during all sessions and participate to the best of their ability. This includes arriving on time, abiding by the code of conduct, and engaging in course activities.



In order to provide you with the minimum required training hours for certification, it is important that you are present at all course meeting.

If you have an emergency or become ill and are not able to attend a coaching session, please contact your instructor and organization representative immediately. You will be expected to complete the session materials, review the session recording, and complete a coaching session outside the live session to make up for the missed session.

If you need to miss more than 12 hours of the course, you will have the option to work with the instructor to cover the missed material at your own expense or register for another course.


Course Engagement

Our courses are designed to be interactive and engaging for our participants. It is therefore an expectation that you participate in course activities, including dialogue with the course instructor and peers, mock coaching activities, and experiential learning exercises. If you are unable to participate in an activity, please inform your instructor as soon as possible. Please refer to the code of conduct for additional details.


Code of Conduct

Participants are expected to conduct themselves in a professional manner during all sessions. This includes, but is not limited to:

  • Arriving on time to all sessions.
  • Attending all live sessions and mentor coaching sessions.
  • Having your camera on for virtual live sessions.
  • Participating fully in all sessions and mentor coaching sessions. This includes being prepared for the session, involving yourself in discussions and activities, assuming responsibility for your learning, and contributing to the learning of others.
  • Engaging in discussions with integrity and honesty.
  • Being respectful of your fellow participants and instructors, including silencing your cell phone, not texting, and other disruptive behaviors.


Training Dates and Details:



22 November– 29 December 2022
Tuesday and Thursday Evenings and Saturday Mornings

Time: Evening: 19:00 – 21:30

Time: Morning: 10:00 – 12:45

Two sessions of training are provided each day.




26 NOVEMBER 2022 – 14 JANUARY 2023

Monay Evenings Online – Only 4 Evenings

5 and 12 December 2022 / 9 and 11 January 2023
Time: 19:00 – 21:30
Two sessions of training are provided each day.

Face to Fact on Saturday- 6 Full Days

Time: 10:00 – 15:00
Three sessions of training are provided each day.

Training Days: 26 November– 3 – 17 – 24 December 2022 / 7 – 14 January 2023



24 JANUARY- 16 MARCH 2023
Tuesday and Thursday Evenings

Time: 19:00 – 21:30
Two sessions of training are provided each day.

Courses are provided online via Zoom Meeting due to Pandemic.

Contact Phone Number – Email

 İnci Aydın

Training Coordinator

0554 286 55 75


Burcu Özyürek Alp

Founder – Coach Trainer

0535 416 59 16


Founder– Admin Information

Burcu Özyürek Alp, MCC

Percentage of ownership: %100

0535 416 59 16